iOS users can take advantage of Apple’s own free and unlimited messaging service, which is known for iMessage. To get this service work, your iPhone/iPad needs to be connected to a Wi-Fi network. There is no need to subscribe to a messaging plan or use cellular data. But, iMessages are always not available for non-Apple devices. When the iOS 12 version is released, there were several features added to the Messages app such as Animoji, layout changes as well as camera effects. All of them are available for iMessage, which allows iOS users to send and receive attractive messages. However, in case you bump into some trouble when using iMessage on your new iPad Pro 2018, here are some potential solutions you should try. Feel free to refer to this walkthrough whenever you need to solve iMessage problems on your iPad Pro (2018).
Solutions to Solve iMessages Problems with iPad Pro 2018
Before proceeding, you need to make sure that your iPad Pro is already connected to a stable Wi-Fi connection. iMessage usually works over Wi-Fi instead of the cellular data, so ensure your iPad Pro is online. To check the Internet connection, simply open the browser app and then visit a website or watch a video on YouTube app to see if they’re able to work. You should also check the current iMessage status server by visiting Apple’s status page. If iMessage server is unavailable, you cannot do much on your end, except for waiting until the service is running again. Otherwise, you should fix software-related issues on your iPad Pro that has caused conflict to iMessage. Remember to create a test message to send and receive using iMessage after trying each method to know if the problem is already fixed or not. Proceed to the next solution when necessary.
Solution 1: Toggle iMessage off and back on.
To get rid of random iMessage errors, the first method you should try is doing the simplest solution, which is restarting the iMessage service on your iPad Pro 2018. Simply follow these steps below:
- Open Settings app from the Home screen.
- Tap on Messages and then toggle iMessage off.
- After a few seconds, toggle the switch to enable iMessage back on.
Wait until iMessage is activated again and then create a simple iMessage for sending and receiving.
If it’s still not working, you should restart your iPad Pro to delete random software glitches as well as iOS system. Simply do the following steps below:
- Press and hold the Power button along with one of two Volume buttons at once for a few seconds.
- Release then when the Slide to Power Off command shows up and drag the slider to the right.
- After 1 minute, press and hold the Power button again until it reboots.
Open Messages again and try creating a message to send and receive to other Apple devices using iMessage.
Solution 2: Toggle iCloud Messages off and re-enable it.
Another simple solution to fix problems with the messaging platform is refreshing the Messages app on your iPad. This will remove random glitches affecting iMessage functions. To do so:
- Open Settings app from Home screen.
- Tap on your Apple ID profile.
- Choose iCloud and tap on Messages.
- Toggle the Messages switch OFF and then turn it ON again.
Restart your iPad again and check if iMessage is working fine already. If not, move on to the next solution
Solution 3: Manage Date & Time settings.
Incorrect date and time settings on your iPad Pro 2018 could also cause conflict because messaging services require the correct date and time. To ensure it isn’t causing trouble to the messaging system your iPad Pro, you should check and set the date and time settings to automatic. To do so:
- Open Settings from the Home screen.
- Tap on General > Date & Time
- Choose the Set Automatically option.
Your iPad Pro will be prompted to use the current date and time based on your time zone.
Another thing you should make sure is to set or enable for iMessage. Sending and receiving of iMessages might not work as extended if it’s not configured to do so. Here is what you should do
- Open Settings from your Home screen.
- Tap on Messages > Send & Receive
- Make sure your phone number and Apple ID already checked under “You can receive iMessages to and Reply From” section. If not, you simply tap on to check it.
After you have made necessary changes, restart your iPad Pro 2018 to apply the recent changes as well as clear cache files.
Solution 4: Reset network settings on your iPad
If the problems come from network error, then it often requires a network reset, especially in case the initial procedures could not rectify them. The reset will erase all the current network settings on your iPad, including network settings configuration. However, before proceeding your Wi-Fi passwords because you will need to re-enter them later to reconnect to Wi-Fi. Just follow these steps when you are ready:
- From your Home screen, open Settings app
- Tap on General > Reset.
- Select the Reset network settings option
- Enter your passcode when prompted and then follow the onscreen instructions to confirm a settings reset.
Your iPad Pro will now restart until the reset is completed. After your device boots up, you can then re-enable Wi-Fi, network options and other relevant features to use them on your iPad Pro 2018.