Skype is currently one of the most popular messaging apps for both personal and business purposes. Skype allows you to make free video calls, share files and send instant messages with anyone in your Skype contact through the Internet connection.
A stable Internet connection is the key to using the Skype app on your computer or smartphone. Once connected to the internet, you can then make video calls through the Skype app at any time you want. However, like other Internet-based applications, the Skype app sometimes still encounters random flaws due to network errors and server downtimes.
Tackled in this post are some helpful workarounds to troubleshoot random problems occurring with the Skype app on an iPad device. If you are also facing the same issues with the app on your iPad, then refer to this walkthrough to fix Skype app not loading on your iPad.
Which prevents Skype from loading correctly on your iPad?
Knowing the causes can help you get started with troubleshooting software problems. In this case, network connectivity issues, in-app errors, and software issues are the main factors that you should consider.
The following solutions will fix common factors from Internet connection errors to in-app glitches and software inconsistencies. After trying each method, you should relaunch Skype app on your iPad and check whether the problem is already fixed or not. Move on to the next applicable solutions if necessary.
First solution: Close and restart Skype app on your iPad
Apps might get unstable when it’s triggered by the aforementioned factors. The transpiring issue is minor, so it can easily be rectified by closing the Skype application and then restarting it. If you’ve previously opened Skype on your iPad, there is a chance it’s still running in the background. In this case, you need to close it with these steps below:
- Swipe up from the bottom of the Home screen pause it a second in the middle. For older models with Home button, double press on the Home button to open Multitask interface.
- Swipe right or left to navigate through the app preview cards.
- Swipe up on the Skype app card to force close it.
You should also close other suspended apps to prevent them from causing conflict with the Skype app on your iPad. Repeat the same steps to quite other background apps on your device.
Second solution: Disable restrictions on your iPad
Another possible reason why the Skype app could not load is due to the restrictions. Like iOS devices, your iPad Pro also comes with feature to limit access to certain apps and services on your device. If the feature is enabled for the apps, the high chance the Skype app is also restricted, so it could not work as intended. To disable this setting, you should refer to these steps:
- Open Settings from the Home screen.
- Tap on Screen Time option
- Choose Content & Privacy Restrictions.
Follow the rest of the onscreen instructions to turn off restrictions for the Skype app.
Third solution: Install app updates on your iPad
Installing updates is another great solution to fix problems causing system errors and rogue apps. If your iPad is connected to an Internet point, you should check for Skype pending app updates. These updates usually include a patch fix to address bug-inflicted symptoms. To update Skype app:
- Open App Store from the Home screen.
- Scroll down to the bottom and tap on Updates Wait for a few seconds and you will see the list of all apps with pending updates.
- Tap on the Update button next to Skype app.
- Once you install the app update, restart your iPad to make the new update is properly implemented. This will also refresh your Skype app.
Installing the latest iOS update can also fix problems caused by the system bugs.
To check for system update on your iPad, head to Settings-> General-> Software Update menu, and then see if there is an update available for your iPad.
If there is one, back up your important files and then follow the onscreen prompts to update your iPad.
Fourth solution: Uninstall then reinstall Skype app
Reinstalling the Skype app is also one of the ultimate solutions. Re-installing the Skype app can clear out corrupted data that have already ruined it and prevented it from loading. To proceed, you need to delete the faulty Skype app from your iPad. To do so:
- Launch Settings from your iPad home screen.
- Tap on General > Storage.
- Find and choose the Skype app.
- Tap on Delete or Uninstall
A faster way to delete apps from your iPad Pro is directly from Home screen. To get it done:
- Softly touch and hold the Skype app icon until it starts jiggling. Do not press too firmly to avoid opening Quick Actions
- Tap on the X icon at the upper-left corner for the deletion.
- Tap on Delete popup to confirm the action.
Now, return to the Home screen and restart your iPad to clear its memory cache. Wait for it to boot up and proceed with these steps below to reinstall Skype app:
- Open App Store and search for Skype app
- Tap the Cloud icon (Get button) to download the app.
- Enter your Apple ID password when asked
Follow the onscreen instructions to complete installing Skype on your iPad.
Open the recently reinstalled Skype app and check if it’s possible to load now.
Fifth solution: Reset all settings on your iPad
If none of the prior solutions could solve the problem, you should consider resetting all settings on your iPad. It’s necessary if adverse symptoms appeared after you made some changes in your iPad settings. To do so:
- Head to Settings from your Home screen.
- Tap on General > Reset.
- Choose Reset all settings option
- Enter your passcode and then follow the onscreen instructions to reset all settings.
Once the process is done, all your customized settings will be deleted and restore to the default options. Issues including application errors caused incorrect settings will also be resolved afterwards.