In iOS 10, the Mail app has seen a slight change that you may not have seen on the surface, but what comes inside can make your daily email activities much better. However, the new Mail app has its own issues that may pull you off. In this case, some users have reported that their Mail accounts have stopped receiving new mails and what they get is a message that says “your password is incorrect.”
The problem still persists even when you enter your password. If you are among those people who have been infected by the issue, we will show you tips to fix the Mail app not working in iOS 10 on iPhone and iPad.
Tips to fix the Mail app not working in iOS 10 on iPhone and iPad
- Force reboot your device
One of the most effective method to troubleshoot the issue is to perform a forced reboot of your device. To do this, you simply press and hold the home and Sleep/Wake buttons at the same time until you see the Apple logo appear on the screen.
- Create a new password
If the above-mentioned solution cannot fix the issue, you can change your password of your mail account. To do this, you simply enter the wrong password when required in the sign-in page, then tap on Forget Password and reset it.
- Remove your mail account and re-add it
Sometimes, removing the affected mail account can do the trick here. To do this, you can follow the steps below
Step one: Launch the Settings app and select Mail. After that, select Accounts to proceed
Step two: Next up, tap on your mail account that has been affected by the issue and tap on Delete Account
Step three: You are now supposed to confirm to delete the account. Once you are done, you can re-add it by tapping on Add Account and signing in with your ID and passwords.
- Reset all Settings
Resetting all Settings may solve the annoying issue. Here is how you do it:
Step one: Launch the Settings app. Scroll down and tap on General and select Reset
Step two: Tap on Reset all Settings and confirm
If the above-mentioned solutions don’t work for you, the best shot for fixing the issue is to restore your devices using iTunes. Remember to create a full backup of your device, so you can restore it later.
These are tips to fix the Mail app not working in iOS 10 on iPhone and iPad. Hopefully, you can get the issue fixed.
Don’t forget to leave a comment if one of the above-solutions work for you.