You make a call, Facetime for your family, or friends, but they cannot hear your voice. Also, when you record videos, there is no sound. It is possible that the microphone on your iPhone does not work. There are a lot of things you can try before taking your device to the Apple Genuine. In this article, we will show you the fixes to get rid of this annoying issue.
Solutions to fix Microphone not working on iPhone
Before we try some ways to troubleshoot the issue, you should test your iPhone microphone first. There are different ways to do that
- Using Voice Memos
Open Voice Memos > Tap the record icon and start speaking. Once done, tap on the red button to finish. Now, playback the recording voice by tapping the play icon. Make sure your fingers do not cover the microphone while recording and you can hear your voice clearly
You should try to speak to Siri and ask it for something. If Siri does not answer your question correctly, try again with a louder voice.
- Use Camera app or FaceTime
You can also use the video on Camera app or FaceTime app to record your voice. Open the Camera app and move to Video. Then, record your voice and playback to ensure if you can hear your voice clearly or not.
After trying some ways, if the microphone does not still work or it works but you cannot hear your voice clearly, you can try some following fixes
- Restart iPhone
Restarting iPhone can fix some bugs. In many cases, iPhone issues can be solved by simply restarting the device. To do that, just press and hold the Power button until you see the line “slide to power off”. Do it, and wait for a few seconds, then turn it back on by pressing the same button until the Apple logo appears on the screen.
- Clean the Microphone
If there is dust covering your iPhone microphone, it might affect the sound quality recorded by the microphone. It can stop the sound to the microphone. Therefore, you should clean it to get rid the dust from there.
- Check Settings of iPhone Microphone
If the issue happens only when you use certain apps, you should check your iPhone microphone settings. Make sure the apps are given the permission to access the microphone. Open Settings >> Privacy >> tap on Microphone.
- Update iOS
If there is a new update for iOS on your iPhone, you should download it. Just head to Settings >> General >> Software Update. The update may help you to resolve microphone not working issues. To get the update for your device, simply tap “Install” on the Software Update screen.
- Erase iPhone
You can try erasing all your iPhone to fix the issue. This will not only reset all of iPhone settings, but also the apps and files inside. Therefore, it is advisable to back up your data first before starting the process. To erase your iPhone, go to Settings >> General >> Reset >> Reset All Contents and Settings >> enter a passcode (if required) >> tap on Erase iPhone.
- Restore iPhone
You can restore your iPhone to factory settings via iTunes. You need a computer to do this method and a stable Internet connection. Here are some steps to restore your iPhone:
- Download and install the latest version of iTunes.
- Connect your iPhone to Mac/PC with a lightning cable
- Open iTunes
- Click on Restore iPhone in the Summary tab
- Click Restore to confirm your action.
- Wait until the process complete.