Touch ID was first introduced alongside the iPhone 5s back in 2013. Apple’s security system has quickly become a part of all iPhone models, allowing users to quickly unlock their device. Last year, Apple finally brought Touch ID to its MacBook Pro lineup of laptops, offering a great way to access your Mac and make purchases.
However, there are exceptions to everything. We have heard some of the issues MacBook Pro owners are facing with Touch ID. Most of them have reported that Touch ID fails to unlock their laptop, forcing them to enter the passcode.
If you are experiencing the issue, then we are here to help. This article walks you through the steps to fix Touch ID not working on your MacBook Pro. Before we begin, make sure you now have a modern version of macOS on your computer. To do this, launch App Store on your MacBook Pro, then hit Updates and click on the Update button. If you are now running the latest macOS software update, let’s proceed with our troubleshooting steps.
How to fix Touch ID not working on your MacBook Pro
The best shot to fix Touch ID not working issue on your MacBook Pro is to delete all of your registered fingerprints and then re-add them. To do this, you can follow our steps below.
Step one: Click on the Apple menu at the top of the screen and then select System Preferences from the pull-down menu
Step two: From the System Preferences window, locate Touch ID and click on it. After that, move your cursor over the fingerprint you wish to remove from your Mac and then hit the X button
Step three: Once you are done, you will be asked to enter your password to remove the registered fingerprint. After that, click the OK button and hit Delete
Step four: Now restart your Mac. When your computer finishes booting up, pull down the Apple menu and select System Preferences. Once you are in, select Touch ID and then hit Add a fingerprint (you may be asked to enter your password to complete the setup).
If the above-mentioned solution fails to work for you, make sure you bring your MacBook Pro to a nearby Apple Store to get support.
Got any questions? Let us know in the comments below.